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Frequently Asked Questions
Q. What is The Delivery/Shipping Time?
A: Once you've placed an order, the process of packaging with love and care starts immediately. It can take 4-6 Days for your order to ship after we receive confirmation.
Q. Is Cash on Delivery Available?
Yes, Cash on Delivery is available on all Juvia orders! Just place your order and pay when it arrives at your doorstep.
Q. Is All The Jewelry Tarnish-Free?
Yes, all our jewelry is tarnish-free backed with 1 year warranty
Q. Can I Return My Order If I Don't Like it?
We completely understand. This is why we offer a hassle-free 3 day return policy on all our products. Just reach out to us on support@juvia.co.in
Q. How Can I Get Tracking Status of My Order?
You can easily track your order through navigating the "Track My Order" section on the footer of our website. You'll also get a message from us on whatsapp once your order is dispatched.
Q. What is The Warranty On All of The Products?
We offer you a no-questions asked 1 year warranty on all our products.